Your Data, Our Responsibility
Privacy at bat777 — Core Commitments
These six commitments summarise how bat777 approaches data privacy. They are provided for orientation only and do not replace the full legal text set out in the policy sections below.
We Do Not Sell Your Data
bat777 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data exists to facilitate your account and improve your experience on the platform.
Encrypted Storage & Transfer
All data transmitted between your device and bat777 is protected by industry-standard SSL/TLS encryption. Stored personal data is secured with access controls and encrypted at rest to prevent unauthorised access.
Limited Third-Party Sharing
Personal data is shared only with trusted service providers who require it to deliver platform functions — including KYC verification partners, payment processors such as bKash and Nagad, and fraud prevention services.
Your Rights Over Your Data
Registered bat777 players have the right to access, correct, and request deletion of their personal data, subject to our legal retention obligations. Data subject requests can be submitted via customer support.
Marketing Opt-Out
Promotional communications are sent only with your consent. You may withdraw consent and opt out of all marketing at any time by updating your communication preferences in the account settings section of bat777.
Defined Retention Periods
bat777 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account data is typically retained for five years following account closure.
Who We Are
bat777 is the operator of the online gambling and sports betting platform accessible at bat777.biz. For the purposes of this Privacy Policy, bat777 acts as the data controller in respect of all personal information collected from users of the bat777 platform, including visitors, registered account holders, and individuals who contact our support team.
This Privacy Policy applies to all services provided through bat777.biz, including cricket betting, live casino games, slot games, virtual sports, promotional programmes, and customer support interactions. It governs the collection, use, storage, disclosure, and protection of your personal data in connection with your use of any of these services.
Data Controller: bat777 — bat777.biz. For all privacy-related enquiries, please contact our support team via live chat on the platform or by email at [email protected]. Strictly no mailto links — email is for display only.
Data We Collect
bat777 collects personal data through several channels: information you provide directly during registration and account management; information generated automatically through your use of the platform; and information received from third-party service providers engaged to support platform operations.
2.1 Information You Provide Directly
When you register an account, use the platform, or contact our support team, bat777 may collect the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, national ID number, passport number, gender |
| Contact Data | Email address, mobile number (bKash / Nagad registered number), residential address |
| Financial Data | Payment method details (bKash account number, Nagad number, Rocket number, bank account details), transaction history, deposit and withdrawal records |
| Verification Documents | Scanned copies or photographs of government-issued ID, proof of address, source-of-funds documentation submitted for KYC purposes |
| Account Credentials | Username, hashed password, security question responses |
| Communications Data | Live chat transcripts, email correspondence, support ticket content |
| Preference Data | Marketing communication preferences, notification settings, responsible gaming limit selections |
2.2 Information Collected Automatically
When you access bat777.biz, certain technical data is collected automatically by our platform infrastructure and analytics systems:
- Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, device identifiers.
- Usage Data: Pages visited, game sessions initiated, betting activity, time and duration of platform sessions, click-stream data, in-platform navigation paths.
- Location Data: Approximate geolocation derived from IP address, used to verify eligibility to access the platform and to comply with regional access restrictions.
- Cookie and Tracking Data: Data collected via cookies, web beacons, and similar technologies as described in Section 6 of this Policy.
2.3 Information From Third Parties
bat777 may receive personal data about you from third-party sources in the following circumstances:
- Identity verification and KYC service providers, who return confirmation of identity document validity and watchlist screening results.
- Payment processors and mobile financial service operators (including bKash, Nagad, and Rocket), who confirm transaction statuses and account ownership.
- Fraud detection and anti-money-laundering screening services, which may flag accounts associated with suspicious activity patterns.
- Publicly available sources and regulatory databases, where bat777 is required to screen users against sanctions lists or politically exposed persons (PEP) registers.
How We Use Your Data
bat777 uses the personal data it collects for the following purposes. Each purpose is associated with a legal basis, which is described in Section 4.
| Purpose | Types of Data Used |
|---|---|
| Account registration and management | Identity, contact, credentials |
| Identity verification and KYC compliance | Identity, verification documents, financial |
| Processing deposits, withdrawals, and bet settlement | Financial, identity, contact |
| Providing customer support and resolving disputes | Identity, contact, communications, usage |
| Fraud prevention and security monitoring | Device/technical, usage, financial, identity |
| Anti-money-laundering (AML) and sanctions screening | Identity, financial, verification documents |
| Responsible gaming programme administration | Usage, preference, identity |
| Platform performance improvement and analytics | Usage, device/technical, cookie data |
| Delivering promotional offers and bonuses (with consent) | Contact, preference, usage |
| Legal and regulatory compliance and reporting | Identity, financial, communications |
bat777 does not use automated decision-making processes that produce legal or similarly significant effects without human oversight. Where profiling is used (for example, to assess responsible gaming risk or detect fraud), the output is reviewed by our compliance team before any material action is taken on your account.
Legal Basis for Processing
bat777 processes personal data in accordance with applicable data protection principles. Each processing activity is grounded in one or more of the following legal bases:
- Contractual Necessity: Processing is necessary to perform the contract between you and bat777 — i.e., to provide the gambling and sports betting services you have registered to use, including account management, bet processing, and payment handling.
- Legal Obligation: Processing is required to comply with legal and regulatory requirements applicable to bat777's operations, including anti-money-laundering (AML) obligations, Know Your Customer (KYC) requirements, and mandatory reporting to relevant authorities.
- Legitimate Interests: Processing serves bat777's legitimate business interests, provided those interests are not overridden by your privacy rights. This includes fraud prevention, platform security, product improvement, and responsible gaming monitoring.
- Consent: For certain processing activities — principally the delivery of marketing communications and the use of non-essential cookies — bat777 relies on your freely given, informed, and revocable consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Where bat777 relies on legitimate interests as a legal basis, you have the right to object to that processing. Please contact support at [email protected] to submit an objection. bat777 will assess your objection and respond within 28 days.
Sharing Your Data
bat777 does not sell personal data to third parties. Your data may be shared with the following categories of recipients only to the extent necessary for the stated purpose:
5.1 Service Providers
bat777 engages third-party service providers to support platform operations. These providers act as data processors on bat777's behalf and are bound by contractual data processing agreements that require them to handle your data securely and in accordance with bat777's instructions. Categories of service providers include:
- Identity verification and KYC platform providers
- Payment processing partners (bKash, Nagad, Rocket, Upay, and banking partners)
- Fraud detection and AML screening services
- Cloud hosting and data storage infrastructure providers
- Customer support platform and live chat service providers
- Platform analytics and performance monitoring services
- Game content providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming, and similar studios) — these providers may receive session identifiers and bet data necessary to run game sessions
5.2 Regulatory and Law Enforcement Authorities
bat777 may disclose personal data to governmental authorities, regulators, or law enforcement agencies where required by law, court order, or regulatory directive. bat777 will notify you of any such disclosure unless prohibited by law or where notification would compromise an ongoing investigation.
5.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of bat777's business or assets, personal data held by bat777 may be transferred to the acquiring or successor entity. You will be notified of any such transfer via the contact information on your account prior to your data being transferred and before it becomes subject to a different privacy policy.
No Sale of Data: Under no circumstances does bat777 sell, rent, or otherwise commercially transfer your personal data to third-party advertisers, data brokers, or marketing networks. Any unsolicited contact purporting to be from bat777's commercial partners should be treated with caution and reported to our support team.
Cookies & Tracking Technologies
bat777 uses cookies and similar tracking technologies on bat777.biz to support platform functionality, improve user experience, prevent fraud, and — where you have provided consent — to deliver relevant promotional content.
6.1 Types of Cookies Used
- Strictly Necessary Cookies: These cookies are essential for the platform to function correctly. They enable authentication, session management, and security features. These cookies cannot be disabled without affecting your ability to use bat777.
- Functional Cookies: These cookies remember your preferences, such as language settings, responsible gaming limit configurations, and display preferences, to provide a more personalised experience.
- Analytics Cookies: These cookies collect anonymised data about how users interact with the platform — such as which pages are visited most frequently and where users encounter errors — to help bat777 improve platform performance and usability.
- Marketing Cookies: Where you have provided consent, these cookies track your activity across the platform to allow bat777 to deliver targeted promotional communications and measure the effectiveness of marketing campaigns. You may withdraw consent at any time.
6.2 Managing Cookies
You can manage your cookie preferences at any time through the cookie settings panel accessible on bat777.biz. You may also configure your browser to block or delete cookies; however, disabling strictly necessary cookies will impair your ability to access and use the platform. Withdrawing consent for marketing cookies will not affect the functionality of your bat777 account.
bat777 does not use third-party advertising networks or cross-site tracking technologies that share your data with unaffiliated advertisers. Analytics and performance monitoring are conducted using first-party or privacy-preserving tools only.
Data Retention
bat777 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected and to comply with applicable legal retention obligations. The following retention schedule applies:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | 5 years after account closure | Legal obligation (AML / KYC) |
| Transaction and financial records | 7 years after transaction date | Legal obligation (financial record-keeping) |
| KYC verification documents | 5 years after account closure | Legal obligation (AML) |
| Customer support communications | 3 years after last interaction | Legitimate interests (dispute resolution) |
| Marketing consent records | Until consent is withdrawn + 3 years | Legal obligation (consent evidence) |
| Platform usage and analytics data | 24 months, then anonymised | Legitimate interests (product improvement) |
| Cookie data (non-essential) | As specified in cookie consent, max 13 months | Consent |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.
Data Security
bat777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
- Transport Encryption: All data transmitted between your device and the bat777 platform is encrypted using TLS 1.2 or higher. The platform enforces HTTPS across all pages and services.
- Encryption at Rest: Sensitive personal data — including identity documents, financial records, and payment method details — is stored in encrypted form using industry-standard encryption algorithms.
- Access Controls: Access to personal data within bat777's systems is restricted on a need-to-know basis. Staff and service providers with access to personal data are required to maintain strict confidentiality.
- Multi-Factor Authentication: bat777's internal systems require multi-factor authentication for all personnel accessing production environments and personal data stores.
- Intrusion Detection: bat777 operates continuous monitoring systems to detect and respond to unauthorised access attempts, unusual account activity, and potential data breaches in real time.
- Third-Party Security Audits: bat777's platform infrastructure is subject to regular independent security assessments to identify and remediate vulnerabilities.
Security Incident Notification: In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, bat777 will notify affected users without undue delay and in accordance with applicable notification obligations. Notification will be sent to the email address registered on your account.
While bat777 takes all reasonable precautions to safeguard your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying bat777 immediately if you suspect unauthorised access to your account.
Your Rights
As a data subject, you hold the following rights in relation to the personal data bat777 holds about you. bat777 will respond to all valid data subject requests within 28 days of receipt. Requests may be submitted via live chat or by email to [email protected].
- Right of Access: You have the right to request confirmation of whether bat777 holds personal data about you, and to receive a copy of that data together with information about how it is processed.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data bat777 holds about you. Some corrections (e.g., name changes) may require supporting documentation.
- Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to bat777's legal retention obligations — data required by law to be retained cannot be deleted on request alone.
- Right to Restriction: You have the right to request that bat777 restricts processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing pending verification of bat777's legitimate grounds.
- Right to Data Portability: Where processing is based on consent or contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that it be transmitted to another controller where technically feasible.
- Right to Object: You have the right to object at any time to processing based on legitimate interests, including profiling conducted on that basis. bat777 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
bat777 will not charge a fee for responding to data subject requests unless the request is manifestly unfounded or excessive. In such cases, bat777 reserves the right to charge a reasonable administrative fee or to decline the request, with written explanation.
Children's Privacy
bat777 is an adult gambling platform intended exclusively for individuals aged 18 years and above. bat777 does not knowingly collect personal data from any person under the age of 18.
If bat777 discovers or has reasonable grounds to believe that personal data has been collected from a person under 18, bat777 will immediately suspend the associated account, delete all personal data collected in connection with that account, and void any transactions or winnings associated with it.
18+ Only: If you are a parent or guardian and believe that a person under your care has created an account on bat777.biz, please contact our support team immediately via live chat or at [email protected]. We will investigate and act promptly.
bat777 encourages parents and guardians to use internet filtering and parental control tools to restrict access to online gambling platforms on devices used by minors. Please visit our Responsible Gaming page for more guidance on protecting vulnerable individuals.
International Data Transfers
bat777 operates a platform that may involve the transfer of personal data to countries outside Bangladesh in order to engage with third-party service providers whose infrastructure is hosted internationally. Such transfers may include data processed by cloud hosting providers, KYC verification platforms, and game content studios operating from jurisdictions outside Bangladesh.
When personal data is transferred internationally, bat777 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that which applies within Bangladesh. These safeguards may include:
- Contractual data processing agreements incorporating standard data protection clauses that obligate the recipient to process data securely and only for specified purposes.
- Transfers to service providers operating in jurisdictions that maintain an adequate level of data protection as assessed by relevant international frameworks.
- Technical measures including encryption and pseudonymisation applied prior to transfer, to limit the risk of re-identification in the event of a security incident.
You may request further information about the specific safeguards applied to international transfers of your personal data by contacting our support team.
Updates to This Privacy Policy
bat777 reserves the right to update or revise this Privacy Policy at any time. When material changes are made — for example, changes to the categories of data collected, the purposes for which data is used, or the parties with whom data is shared — bat777 will notify registered users via the email address associated with their account, or by displaying a prominent notice on the platform at the time of the next login.
The effective date of the current version of this Privacy Policy is displayed at the top of the document. bat777 recommends that you review this Policy periodically to remain informed of how your personal data is managed. Your continued use of the bat777 platform following the posting of an updated Privacy Policy constitutes your acknowledgement of the changes.
If you object to any changes to this Privacy Policy, you should cease use of the platform and request account closure prior to the changes taking effect. bat777 will process your closure request and return any eligible balance to your verified payment method in accordance with the Terms and Conditions.
Contact Us
For all enquiries relating to this Privacy Policy, your personal data, or your data subject rights, please contact the bat777 privacy team using the details below. bat777 is committed to responding to all privacy-related enquiries within 28 days.
- Live Chat: Available 24/7 directly on bat777.biz — the fastest route for urgent privacy concerns.
- Email: [email protected] — for written data subject requests and formal privacy complaints. Please include "Privacy Request" in the subject line and provide your registered username to help us locate your account efficiently.
- Response Time: Under 4 hours for live chat; within 28 days for formal written requests.
- Time Zone: Bangladesh Standard Time (BST, UTC+6).
If you are not satisfied with bat777's response to your privacy enquiry, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. bat777 takes all privacy complaints seriously and will cooperate fully with any regulatory enquiry.
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